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Ashley Furniture Credit Card Review

Written by Mike Pearson
Updated June 10, 2023

The Ashley Furniture Credit Card, issued by Synchrony Bank, offers a convenient solution for customers looking to finance their large furniture, home decor, and mattress purchases. With an array of attractive financing options and unique deals, this store card aims to make the shopping experience at Ashley Furniture more enjoyable and affordable.

Boasting 0% APR on financing for up to 72 months, the Ashley Advantage™ Credit Card has garnered mixed reviews from consumers. While some appreciate the benefits of interest-free financing on large purchases, others highlight the high APR that kicks in if payments are not made within the specified promotional period.

In this article, we will dive into the details of the Ashley Furniture Credit Card, helping potential cardholders determine whether it’s worthwhile for their specific needs. From financing options to reward programs and cardholder experiences, we’ll provide a comprehensive overview of the card to help you make an informed decision.

Ashley Furniture Credit Card Overview

Synchrony Bank Partnership

Ashley Furniture has partnered with Synchrony Bank to offer customers the Ashley Advantage™ Credit Card. Synchrony Bank is a reputable financial institution that provides over 120 credit card options, primarily store-branded cards, to consumers. This partnership allows customers to finance their large furniture, home decor, and mattress purchases through a reliable and secure platform.

Ashley Advantage Credit Card

The Ashley Advantage™ Credit Card is a store card that allows customers to finance their purchases at Ashley Furniture with 0% APR for up to 72 months. This card has no annual fee, which makes it a good option for those looking to avoid extra costs while financing their furniture and home decor purchases.

Key features of the Ashley Advantage™ Credit Card include:

  • 0% APR for up to 72 months: Customers can take advantage of interest-free financing for an extended period, making large purchases more manageable.
  • No annual fee: This card doesn’t have an annual fee, eliminating an added expense for cardholders.
  • Unique deals and offers: Cardholders may receive exclusive offers and promotions to help them save even more at Ashley Furniture.

However, it’s important to note that the Ashley Advantage™ Credit Card has a relatively high APR, which can lead to significant interest charges if the balance isn’t paid off within the promotional period. To make the most of this card, it’s essential for customers to pay their balance on time and take advantage of the available financing options.

Application Process

Eligibility Requirements

Before applying for the Ashley Advantage Credit Card, it is important to understand the eligibility requirements. Applicants must:

  • Be at least 18 years old
  • Have a valid US Social Security number
  • Have a US mailing address

Additionally, applicants should have a fair to good credit score and a stable source of income. The Ashley Furniture HomeStore credit card accepts credit scores in the range of 580-740, but it is crucial to note that the approval process considers other factors, such as existing debts, payment history, and income-to-debt ratio.

Application Steps

Applying for the Ashley Advantage Credit Card is relatively straightforward, and you can follow these steps to apply:

  1. Visit the Ashley Furniture HomeStore website and navigate to the Ashley Advantage Credit Card page.
  2. Click on “Apply Now” to be redirected to the online application form hosted by Synchrony Bank, the card issuer.
  3. Fill in the required details, including your name, address, Social Security number, and financial information such as your income and employment status.
  4. Review and agree to the terms and conditions before submitting your application.

After submitting the application, you should receive a decision within a few minutes. If approved, you will receive an account number and a credit limit.

Financing Options

Special Financing

Ashley Furniture offers a range of special financing options through their Ashley Advantage™ Credit Card, making it easier to manage large purchases. One notable feature of this card is the 0% APR financing for up to 72 months on qualifying purchases. This means that you won’t be paying interest for the promotional period, as long as you make your payments on time. Keep in mind, however, that the card has a high APR, so it’s important to avoid carrying a balance when the 0% APR offer ends.

Orange Rewards

In addition to special financing, Ashley Furniture also offers their Orange Rewards program. With this program, cardholders can receive:

  • A signup bonus of up to $50 if you spend $2500.
  • Unique deals and exclusive offers available only to card members.

Make sure to take advantage of these rewards to get the most value out of your Ashley Furniture purchases.

Balance Transfer

The Ashley Advantage™ Credit Card provides another useful feature: a 0% APR balance transfer intro rate for up to 18 months. This is above-average compared to the typical 0% APR period of 12 months for other credit cards. By taking advantage of this balance transfer offer, you can consolidate your debt and potentially save money on interest payments.

Just remember, after the 18-month promotional period, the card’s high APR takes over. So, aim to pay off the transferred balance within that time to avoid accruing high interest charges.

Interest Rates and Fees

Annual Percentage Rate (APR)

The Ashley Advantage™ Credit Card comes with a high APR. It is not a great card for those who carry a balance. However, it offers an attractive 0% APR period for balance transfers. This intro rate is for up to 18 months, which is longer than the average 0% APR period of 12 months. Keep in mind that interest will accrue on any remaining balance after the introductory period.

Associated Fees

The Ashley Advantage™ Credit Card offers some key benefits when it comes to fees. One of the main advantages is that it does not have an annual fee, making it a suitable option for those who can manage their payments well. Additionally, the card provides a signup bonus of up to $50 when spending $2,500.

However, it is essential to be careful with promotional interest-free financing options. The card offers 0% APR for up to 72 months on specific furniture, home decor, and mattress purchases. But ensure you pay off your balance in full and on time; otherwise, accrued interest from the purchase date will be applied.

Credit Reporting and Impact

Credit Bureaus Reporting

Ashley Furniture HomeStore Credit Card is issued by Synchrony Bank. The bank reports account activity to the three major credit bureaus, namely Experian, Equifax, and TransUnion. These credit bureaus are responsible for maintaining and updating credit reports, which directly affect your credit scores.

Credit Score Impact

When you apply for an Ashley Furniture HomeStore Credit Card, your credit score plays a significant role in determining your eligibility. Applicants generally need a credit score of at least 640 (fair credit) to be considered for approval. However, a sufficient credit score may not guarantee your acceptance, as the issuer also evaluates factors such as your income and existing debt.

One factor to stay vigilant about is your credit utilization rate on the card. For example, making a large purchase at Ashley Furniture and utilizing a high percentage of your available credit may cause your credit score to drop temporarily. This was seen when a customer’s credit limit was lowered as they paid down their balance, leading to a higher utilization rate and a subsequent drop in their credit score.

To maintain a healthy credit score, ensure that you:

  • Make on-time payments
  • Keep credit utilization low
  • Review your credit reports regularly for errors or discrepancies

By taking these steps, you can effectively manage your credit score and minimize any negative impact on your financial standing.

Customer Service and Support

Contact Information

Ashley Furniture Credit Card’s customer service can be reached for any assistance or inquiries. You can get in touch with them through the following channels:

  • Phone: For general inquiries, call 1-866-396-8254
  • Mail: Card Services, P.O. Box 960066, Orlando, FL 32896-0066
  • Website: Visit Synchrony Bank’s official website for online account management and other support services.

Common Complaints

Customers have reported a few common issues with Ashley Furniture Credit Card and its customer service:

  • Delayed responses: Some customers have reported slow responses to their inquiries or issues.
  • Billing disputes: Some users have faced issues related to billing and charges.
  • Poor communication: There have been reports of miscommunication or lack of clarity from customer service.

It should be noted that, like any financial institution, experiences may vary from user to user.

Dispute Resolution

If you encounter any issues or disputes with your Ashley Furniture Credit Card, follow these steps to resolve the matter:

  1. Contact customer service: Reach out to the customer service via phone or mail to discuss your concerns. Provide all necessary details and supporting documents to expedite the process.
  2. File a dispute online: If your issue is related to billing or charges, you can file a dispute through your online account with Synchrony Bank.
  3. Escalate the matter: If the customer service cannot resolve your issue, you may escalate the matter to the Synchrony Bank’s management. You can write to them at the above-mentioned mailing address or reach out through their website.

Remember to keep records of all your communications and follow-ups to ensure a smooth resolution process.

Ashley Furniture Store-Specific Cards

Ashley Furniture Homestore Credit Card

The Ashley Furniture Homestore Credit Card is a store card issued by Synchrony Bank, designed specifically for customers looking to finance their furniture, home decor, and mattress purchases. With 0% APR available on financing for up to 72 months, this card allows customers to manage large purchases over an extended period.

While there is no annual fee nor rewards program associated with the card, the main benefit lies in the financing options on offer. Additionally, cardholders can enjoy exclusive sales events and promotional offers, giving them access to discounts and deals not available to the general public.

It’s essential to note that timely payments and responsible card usage are critical to avoid paying any interest or late fees. Paying off the card balance on time and in full is the best strategy to maximize the 0% interest benefit.

Fair Credit Options

For those with fair credit scores, the Ashley Furniture Homestore Credit Card may still be a viable option. Synchrony Bank is known to accept applicants with a range of credit scores, including fair credit, but approval is never guaranteed.

When applying, ensure that you provide accurate and up-to-date financial information. If you are approved, you can enjoy the same financing options and promotional sales events, but it’s essential to be cautious with credit utilization and making timely payments.

In the case that the Ashley Furniture Homestore Credit Card is not suitable for those with fair credit, alternative retail credit cards or personal loans may be considered for financing furniture and home decor purchases. Evaluate available options to find the best fit for your credit score and financial needs.

Rewards Program and Incentives

Earning Points

Unfortunately, the Ashley Advantage™ Credit Card does not offer a traditional rewards program with earning and redeeming points system. However, the card does provide benefits in the form of financing options for furniture and home decor purchases. By using the Ashley Advantage™ Credit Card, customers can apply for financing and enjoy 0% APR for up to 72 months on qualifying purchases. This can help make large purchases more manageable, without having to worry about interest for an extended period.

Redeeming Points

As mentioned earlier, the Ashley Advantage™ Credit Card does not have a points-based rewards system. Instead, cardholders can take advantage of the 0% APR financing options to make their purchases more affordable. The main incentive of using this credit card is the ability to finance your furniture and home decor purchases, which can be a crucial aspect for customers looking to invest in pieces for their homes without breaking the bank.

Frequently Asked Questions

What credit score is needed?

While there isn’t a specific credit score requirement for the Ashley Advantage Credit Card, it is generally easier to get approved with a fair to good score (around 640 and above). However, approval is not solely based on credit score, as other factors like income and outstanding debt may be considered.

How easy is it to get?

The ease of obtaining an Ashley Advantage Credit Card depends on multiple factors such as your credit score, income, and debt levels. Generally, applicants with fair to good credit scores have a higher chance of being approved for the card. You can apply for the card online or in an Ashley Furniture store.

What credit card company?

The Ashley Advantage Credit Card is issued by Synchrony Bank, a well-known financial institution that provides a variety of store-branded cards for consumers.

Which credit report is pulled?

Synchrony Bank, the issuer of Ashley Advantage Credit Card, may pull credit reports from any of the three major credit bureaus (TransUnion, Equifax, or Experian) when considering your application. The specific credit bureau used can vary depending on your location and other factors.

Where can the card be used?

The Ashley Advantage Credit Card can only be used at Ashley Furniture stores and on their website for purchasing furniture, home decor, and mattresses. It cannot be used at other retailers or for cash advances.

What payment options are available?

Cardholders can make payments on their Ashley Advantage Credit Card balance through various methods, including online payment via the issuer’s website (Synchrony Bank), mailing a check, or paying by phone through the provided customer service number. Additionally, some Ashley Furniture stores may accept in-person payments at their customer service desks.

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Mike Pearson


Mike is a recognized credit expert and founder of Credit Takeoff. His credit advice has been featured in Investopedia, CreditCards.com, Bankrate, Huffpost, The Simple Dollar, Reader's Digest, LendingTree, and Quickbooks. Read more.